With 12+ years in hospitality and a Master’s from Charles Sturt University, Neelima Pulipati blends operational depth with creative vision. She has led large-scale convention centres and mastered customer experience design. 

At Kongsi Tea Bar, she ensures every detail – from service rituals to brand storytelling – embodies warmth, authenticity, and premium quality, making it the go-to destination for unforgettable boba tea flavours.